Terms and Conditions
Last updated: March 25, 2026
These Terms and Conditions ("Terms") govern your access to and use of the ClicGarage website, software, and related services (the "Services") provided by ClicGarage ("ClicGarage", "we", "us", "our"). By creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
These Terms are a contract between you (and, where applicable, the business you represent) and ClicGarage. Certain consumer protections may apply to individuals under applicable law; however, the Services are primarily intended for businesses such as automotive garages.
Acceptance
You represent that you have the legal capacity to enter into these Terms and, if you act on behalf of an organization, that you are authorized to bind that organization. You may also be required to accept additional terms (for example, at registration or for specific features).
Services
We provide a cloud-based platform for garage appointment scheduling, calendars, customer and vehicle records, communications (such as email or SMS where enabled), and related tools. We may modify, add, or discontinue features with reasonable notice where practicable. The Services depend on third parties (hosting, communications carriers, payment processors); we are not responsible for outages or limitations outside our reasonable control.
Accounts and security
You must provide accurate registration information and keep it updated. You are responsible for maintaining the confidentiality of credentials and for all activity under your account. You must promptly notify us of any unauthorized use. We may suspend or restrict access if we reasonably believe there is a security risk or breach of these Terms.
Garage data and compliance
You are responsible for all data you or your authorized users submit to the Services, including personal information about your customers and staff. You represent that you have lawful grounds to collect and use such data and that your use complies with applicable laws (including privacy, data protection, and Canada's anti-spam rules where relevant). Our processing of personal information is described in our Privacy Policy.
Acceptable use
You agree not to misuse the Services, including by: violating law or third-party rights; uploading malware or attempting unauthorized access; probing, scraping, or overloading our systems without permission; sending unlawful, harassing, or deceptive communications; using the Services to build a competing product using our confidential information; or attempting to reverse engineer the Services except where prohibited by law. We may investigate and take action, including removal of content and termination.
Fees and payment
If you subscribe to a paid plan, fees, billing cycles, and taxes are as presented at purchase or in your order. Unless stated otherwise, fees are non-refundable except where required by law. Late or failed payment may result in suspension. Payment processing may be handled by a third-party payment provider subject to its terms.
Intellectual property
We and our licensors own all rights in the Services, including software, branding, and content we provide (excluding your data). Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Services for your internal business purposes during your subscription or trial. You retain ownership of your data; you grant us a license to host, process, and display your data as needed to provide and improve the Services.
Third-party services
The Services may integrate with or link to third-party tools. Your use of those tools is governed by the third party's terms. We do not control and are not responsible for third-party services.
Disclaimers
EXCEPT WHERE PROHIBITED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ClicGarage AND ITS DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR, IF NO FEES APPLY, ONE HUNDRED CANADIAN DOLLARS (CA$100)). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Indemnity
You will defend, indemnify, and hold harmless ClicGarage and its affiliates and personnel from claims, damages, losses, and expenses (including reasonable legal fees) arising from your data, your use of the Services, your violation of these Terms, or your violation of law or third-party rights.
Suspension and termination
You may stop using the Services and, where applicable, close your account according to in-product options. We may suspend or terminate access for breach of these Terms, risk to the Services or others, or legal requirements. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.
Governing law and disputes
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. You attorn to the exclusive jurisdiction of the courts located in the Province of Quebec, subject to applicable mandatory rules that may give consumers or other parties rights elsewhere.
General
These Terms, together with our Privacy Policy and any order or supplemental terms you accept, constitute the entire agreement regarding the Services. If a provision is invalid, the remainder remains in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets. Notices may be sent to the email associated with your account or posted in the Services.
Changes to these Terms
We may update these Terms from time to time. We will post the updated version and change the "Last updated" date. Where required by law or for material changes, we will provide additional notice. Continued use after the effective date constitutes acceptance of the updated Terms, except where applicable law requires express consent.
Contact
For questions about these Terms, contact us at:
- Mailing address
- Boulevard du Fort-St-Louis, Boucherville, Quebec, J4B 1T4
- General inquiries
- [email protected]
- Privacy and legal
- [email protected]